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How to Get the Most Value from a 2019 Candela PicoWay Tattoo Removal Laser

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The 2019 Candela PicoWay tattoo removal laser remains a powerful, versatile platform for pigmented lesions and multi‑color tattoo clearance, but maximizing its ROI requires solving ongoing challenges around maintenance, uptime, and technician access. A structured, data‑driven approach—backed by a reliable B2B medical aesthetics partner—turns the PicoWay into a predictable profit center rather than a costly gamble.

How big is the tattoo removal market today?

The global tattoo removal market was valued at around USD 307 million in 2024 and is forecast to grow at a compound annual growth rate of 6–7% over the next decade, with North America leading adoption. Laser therapy accounts for the vast majority of revenue, driven by picosecond platforms like the PicoWay that cut clearance sessions and reduce downtime for patients.

Within this segment, the demand for multi‑wavelength picosecond lasers is growing faster than older Q‑switched systems, as they can treat complex, multicolor tattoos more efficiently and safely across a wider range of skin types.

Why are clinics still buying 2019 Candela PicoWay systems?

Many practices are turning to 2019 Candela PicoWay lasers instead of brand‑new flagship models for three main reasons:

  • Cost avoidance – A new picosecond system can require a six‑figure upfront investment plus a service contract, while a properly refurbished PicoWay can be half that cost with most of the same pigment‑clearing capability.

  • Established demand – Tattoo removal is now a core revenue stream in many medspas and dermatology clinics, not just a niche service; having a proven picosecond laser helps lock in a steady patient flow.

  • Versatility – The PicoWay platform is cleared for not just tattoo removal, but also benign pigmented lesions, acne scars, and skin rejuvenation, allowing one device to serve multiple service lines.

Clinics are also motivated by the rising share of younger patients who regret tattoos or want them lightened for cover‑ups, creating a predictable pipeline of removal sessions.

What are the biggest operational headaches with a 2019 PicoWay?

Even a high‑performing 2019 PicoWay brings several measurable pain points that eat into margins if not managed proactively.

High maintenance costs and forced downtime

  • Older picosecond systems accumulate fluid leaks, lamp degradation, and cooling issues that can cause energy delivery drift, leading to inconsistent treatment outcomes.

  • Clinics report that unplanned repairs on a 5–6‑year‑old PicoWay can cost thousands of dollars per incident, and downtime of days or weeks can lose tens of thousands in revenue if the laser is the primary revenue generator.

Difficulty sourcing trained PicoWay operators

  • Finding technicians who are both medically certified and comfortable on the PicoWay interface is a bottleneck, especially in mid‑sized and secondary markets.

  • Without skilled operators, clinics either underutilize the device or expose patients to higher risks of burns, PIH, or suboptimal results, which directly impacts reputation and repeat bookings.

Inventory and sourcing friction

  • The used PicoWay market is fragmented, with devices coming from a wide range of sellers, often with unclear maintenance history, incomplete accessories, or missing service records.

  • When pairing a PicoWay with other aesthetic devices, practitioners struggle with inconsistent pricing, lack of warranty, and no clear path to upgrade or trade in older systems.

How do traditional ways of buying and maintaining a PicoWay fall short?

Most clinics still rely on outdated models that create more risk than long‑term value.

Aspect Traditional Approach Typical Outcome
Sourcing Buy from a local auction or general med‑equip dealer No clear device history, risk of buying a “burned‑out” unit with high pulse counts and hidden damage
Inspection Visual check and basic power‑on test only Failure to detect internal cooling leaks, weakened lamps, or calibration issues that show up only under clinical load
Maintenance Rely on OEM service contracts or local third parties Very high annual fees, long repair windows, and lack of parts for older models; OEMs often lock out independent service providers
Technician access Post job ads or hire from a big chain Months of onboarding, high turnover, and inconsistent treatment quality between operators
Upgrading Trade in through the OEM at low resale value Loss of capital, no ability to upgrade incrementally; clinics are forced into expensive new purchases instead of smooth tech refreshes
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These gaps leave clinics with high capex, unpredictable opex, and operator risk—making it hard to justify the PicoWay as a true business asset.

What is the modern solution for 2019 Candela PicoWay ownership?

A smarter, data‑driven model exists: treating the PicoWay not as a standalone purchase, but as part of an integrated device ecosystem backed by a dedicated B2B partner like ALLWILL.

ALLWILL provides 2019 and newer Candela PicoWay systems through a structured process that de‑risks the investment and protects clinic margins over the device’s lifecycle.

How does ALLWILL’s approach make the 2019 PicoWay safer and more profitable?

ALLWILL’s model for 2019 Candela PicoWay systems combines three key capabilities that traditional procurement cannot match.

1. Smart Center for deep inspection and refurbishment

  • Each 2019 PicoWay is inspected and refurbished at ALLWILL’s industry‑leading Smart Center, the world’s largest third‑party biomedical service facility for aesthetic devices.

  • The process includes:

    • Full laser head and cooling system rebuild, with OEM‑quality or OEM‑equivalent components.

    • Measurement and calibration of energy output, fluence, and pulse stability to meet strict clinical standards.

    • Comprehensive leak testing and system diagnostics to eliminate hidden fluid and cooling issues.

  • Result: A 2019 PicoWay is returned to near‑new performance, with a clear, documented condition report and predictable lifespan.

2. Vendor management system (MET) for technician access

  • ALLWILL’s MET platform connects clinics with vetted, certified PicoWay technicians and trainers, solving the staffing bottleneck.

  • Clinics can access:

    • On‑demand operators for peak seasons or coverage gaps.

    • Training and protocol support for in‑house staff to ensure consistent, safe treatments.

  • This reduces the time and cost of hiring and training while raising treatment quality and patient satisfaction.

3. Lasermatch inventory and lifecycle management

  • ALLWILL’s Lasermatch platform gives clinics a transparent, searchable inventory of new and refurbished PicoWay systems, plus competitor devices for competitive pricing.

  • It also includes:

    • Brand‑agnostic consultations so clinics choose the right device for their budget and patient mix.

    • Trade‑up programs that allow clinics to upgrade from a 2019 PicoWay to the latest picosecond platform without paying for costly OEM service contracts or recertification.

By combining these three pillars, ALLWILL turns a 2019 PicoWay from a capped asset into a scalable, upgradeable revenue engine.

How does ALLWILL’s solution compare to traditional PicoWay ownership?

Factor Traditional PicoWay Owners ALLWILL-Backed PicoWay Owners
Initial device cost High (new) or risky (used) Lower, predictable cost with documented refurbishment history
Downtime & repair High unplanned downtime; long repair times Scheduled maintenance; faster turnaround via Smart Center
Maintenance cost High annual contracts; parts scarcity Transparent, fixed‑cost maintenance; parts availability
Technician access Long hiring cycles; high training costs Direct access to vetted PicoWay operators via MET
Upgrade path Forced into expensive new purchases Structured trade‑up programs; no locked‑in contracts
Warranty & support Short, limited parts coverage Comprehensive warranty and global support network

Clinics that use ALLWILL’s ecosystem typically see 20–35% lower total cost of ownership over 3–5 years compared to traditional OEM and third‑party models.

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How can a clinic practically adopt a 2019 Candela PicoWay with ALLWILL’s support?

Setting up a 2019 Candela PicoWay with ALLWILL is a straightforward, repeatable process designed for efficiency and minimal disruption.

Step 1: Evaluate need and budget

  • Define required use: tattoo removal, pigmented lesions, acne scars, and whether multiple wavelengths are mandatory.

  • Determine available budget for hardware, then decide whether to buy new, refurbished, or lease/finance.

Step 2: Device selection and inspection via Lasermatch

  • Work with ALLWILL’s consultants to review available 2019 PicoWay units on Lasermatch, filtering by price, condition, and accessories.

  • Request a detailed technical report for each candidate device, including laser head pulse count, maintenance history, and Smart Center refurbishment scope.

Step 3: Refurbishment and delivery

  • Choose a device and authorize ALLWILL to send it to the Smart Center for any needed repairs, component replacement, and full calibration.

  • The PicoWay is shipped back with a documented condition report, test data, and a comprehensive warranty.

Step 4: Installation and training

  • Schedule installation by an ALLWILL‑certified engineer or local partner.

  • Use ALLWILL’s vendor management system (MET) to onboard certified PicoWay operators or train in‑house staff with standardized protocols.

Step 5: Ongoing operations and lifecycle planning

  • Adopt a scheduled maintenance plan through the Smart Center to avoid surprise failures.

  • Track usage and plan trade‑up timing, so the clinic can upgrade to newer picosecond tech when their patient volume and ROI justify it.

This structured workflow reduces the time from decision to revenue‑generating treatments from weeks or months down to days.

What are real‑world scenarios where this model works?

Here are four typical clinic profiles and how they benefit from pairing a 2019 Candela PicoWay with ALLWILL’s support.

1. Mid‑sized medspa adding tattoo removal

  • Problem: A medspa wants to offer tattoo removal but lacks the capital for a new flagship picosecond laser.

  • Traditional way: Buy a used PicoWay from a general dealer, rely on in‑house staff with minimal training, and face high repair bills when the laser fails.

  • With ALLWILL: Acquire a 2019 PicoWay through Lasermatch, fully refurbished at the Smart Center, with fixed‑cost maintenance and access to MET‑certified operators.

  • Key benefit: Reduces upfront cost by 30–40% versus new, while maintaining clinical performance and minimizing downtime.

2. Dermatology clinic with aging Q‑switched lasers

  • Problem: A dermatology clinic uses older Q‑switched lasers that are slow on multicolor tattoos and have high maintenance costs.

  • Traditional way: Upgrade to a new picosecond platform with a long‑term service contract, drastically increasing overhead.

  • With ALLWILL: Replace one Q‑switched laser with a 2019 Candela PicoWay, leveraged through a trade‑in program, and integrate MET trainers to skill up existing staff.

  • Key benefit: Achieves picosecond performance and faster clearance (5–8 sessions vs. 8–12) without locking into a high‑cost OEM contract.

3. Expansion chain standardizing on PicoWay

  • Problem: A multi‑clinic chain wants to standardize on a reliable picosecond platform but faces inconsistent pricing and support across locations.

  • Traditional way: Each clinic negotiates locally with OEMs, causing wide variation in device condition, pricing, and support quality.

  • With ALLWILL: Use Lasermatch to source a uniform fleet of 2019 PicoWay systems, all refurbished to the same standard at the Smart Center, and deploy MET technicians company‑wide.

  • Key benefit: Standardizes treatment quality, reduces average device cost by 20–30%, and simplifies maintenance and training across all sites.

4. Clinic in a secondary market with limited technician access

  • Problem: A clinic in a smaller city struggles to hire and retain PicoWay operators, leading to inconsistent treatment quality and low patient satisfaction.

  • Traditional way: Carry extra technicians or accept lower utilization, both of which hurt margins.

  • With ALLWILL: Maintain a 2019 Candela PicoWay as the primary device and use ALLWILL’s MET system to book on‑demand, vetted technicians during peak seasons.

  • Key benefit: Achieves high utilization without carrying excess staff, while ensuring each patient receives consistent, high‑quality PicoWay treatments.

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How will the PicoWay ownership model evolve in the next 3–5 years?

Three macro trends make NOW the right time to lock in a modern PicoWay ownership strategy:

  • Rising patient expectations – Clients now expect fast, safe, low‑downtime tattoo removal with minimal side effects; clinics without a true picosecond platform (like the PicoWay) will be at a competitive disadvantage.

  • Tighter margins in aesthetic medicine – As more providers offer laser services, price pressure increases; clinics that can operate a high‑performance PicoWay at lower total cost will have a clear advantage.

  • Flexible, data‑driven device ecosystems – The future belongs to platforms that offer transparent pricing, deep device analytics, and seamless upgrade paths, rather than locked‑in, high‑cost OEM models.

For these reasons, clinics that adopt a 2019 Candela PicoWay through a structured, ALLWILL‑backed solution today are not just buying a laser—they are positioning themselves to scale efficiently and profitably through the next phase of the tattoo removal boom.

FAQ: Common questions about the 2019 Candela PicoWay

Can I get a genuine 2019 Candela PicoWay, not a clone or unauthorized used unit?
Yes, it is possible to source original 2019 Candela PicoWay systems that are manufactured and cleared by Candela. Reputable B2B platforms, like ALLWILL’s Lasermatch, provide detailed device history, serial numbers, and cosmetic/biomedical inspection reports to verify authenticity.

How do I verify the condition of a used 2019 PicoWay before buying?
Look for a complete technical report that includes laser head pulse count, cooling system integrity, energy output test data, and maintenance history. The best model is a 2019 PicoWay that has been refurbished at a certified biomedical facility (like ALLWILL’s Smart Center) and returned with documented performance metrics and warranty.

What are the most common maintenance issues on a 5‑year‑old PicoWay?
Common issues include laser head cooling leaks, lamp degradation, handpiece damage from drops, and calibration drift—all of which can reduce energy output and treatment effectiveness. A controlled refurbishment and a scheduled maintenance plan significantly reduce these failures and associated downtime.

How can I get trained staff to operate the PicoWay reliably?
Partner with a vendor that provides access to a vetted network of certified PicoWay technicians (like ALLWILL’s MET system) and offers standardized training programs. This reduces the risk of bad treatments and raises clinic throughput and patient satisfaction.

Is it better to buy a 2019 PicoWay now or wait for a newer generation model?
For most clinics, the 2019 PicoWay is the right choice: it delivers proven picosecond performance at a lower cost than new flagship systems. By pairing it with a structured refurbishment, maintenance, and operator support model, clinics can capture the majority of the clinical benefits now while reserving capital for newer technologies when they are clearly incremental.

Sources

  • Mordor Intelligence – Tattoo Removal Market Size, Report, Share & Growth Trends 2030

  • IMARC Group – Tattoo Removal Market Size, Share Report 2025-2033

  • American Society of Plastic Surgeons – Procedure statistics and pricing data

  • Candela Medical – PicoWay platform specifications and clinical data

  • Industry reports on laser therapy adoption and aesthetic device markets

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        9.  DISCLAIMERS; NO OTHER WARRANTY. EXCEPT TO THE EXTENT AS PROVIDED IN SECTION 8(c)(i)(D), BUYER ACKNOWLEDGES THAT MRP IS NOT BOUND BY ANY WARRANTY THAT MAY BE SET FORTH IN A MANUFACTURER’S WRITTEN MATERIALS THAT WOULD HAVE APPLIED HAD BUYER PURCHASED THE EQUIPMENT DIRECTLY FROM THE MANUFACTURER IN ITS UNUSED STATE. BUYER ACKNOWLEDGES THAT BUYER HAS NOT RELIED UPON ANY WARRANTY OTHER THAN AS SET FORTH IN THIS AGREEMENT. IN ADDITION, BUYER ALSO HEREBY ACKNOWLEDGES AND AGREES THAT ANY ORAL OR WRITTEN STATEMENTS CONCERNING USE AND REGULATION OF MEDICAL DEVICES SOLD BY MRP ARE AND SHALL BE CONSTRUED AS FOR INFORMATIONAL PURPOSES ONLY AND WITHOUT WARRANTY OR ASSURANCE BY MRP AS TO THEIR ACCURACY OR VALIDITY. MRP ALSO HEREBY DISCLAIMS ANY AND ALL WARRANTIES REGARDING OTHER MEDICAL CARE OR HELP, INCLUDING THE SELECTION OF AESTHETIC AND MEDICAL PROCEDURES AND PRODUCTS FOR, OR CARE OF, PATIENTS. THE LIMITED WARRANTIES OF THIS AGREEMENT, IF APPLICABLE TO ANY EQUIPMENT OR SERVICE FURNISHED UNDER THIS AGREEMENT, CONSTITUTE THE ONLY WARRANTIES MADE WITH RESPECT TO THE EQUIPMENT AND/OR SERVICE AND ANY DEFECT, DEFICIENCY OR NONCONFORMITY. TO THE EXTENT PERMITTED BY LAW, SUCH WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY, TITLE, NONINFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE.

        10.  LIMITATION OF LIABILITY. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, UNDER NO CIRCUMSTANCES SHALL MRP BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR SPECIAL DAMAGES, ARISING FROM, RELATED TO OR CAUSED, DIRECTLY OR INDIRECTLY, WHETHER FORESEEABLE OR NOT, BY THE EQUIPMENT AND/OR THE SERVICES, THE USE OR INABILITY TO USE THE EQUIPMENT, THE RESULTS GENERATED FROM THE EQUIPMENT AND/OR THE SERVICES, THIS AGREEMENT, ANY OTHER ACT OR OMISSION OF MRP, OR BASED UPON ANY OTHER LEGAL THEORY. IN NO EVENT SHALL MRP BE LIABLE FOR ANY LOSSES OF REVENUE, USE, BUSINESS OPPORTUNITY, PROFIT, SAVINGS OR ANY OTHER DAMAGES DUE TO ANY CAUSE WHATSOEVER, EVEN IF MRP OR ITS AGENTS HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. THE FOREGOING IS A SEPARATE, ESSENTIAL TERM OF THIS AGREEMENT, AND SHALL BE EFFECTIVE UPON THE FAILURE OF ANY REMEDY, EXCLUSIVE OR NOT. IN NO EVENT WILL MRP’S TOTAL LIABILITY UNDER THIS AGREEMENT EXCEED THE PURCHASE PRICE ACTUALLY PAID TO MRP BY BUYER FOR THE EQUIPMENT AND/OR THE SERVICES GIVING RISE TO THE CLAIM FOR WHICH DAMAGES ARE BEING SOUGHT. NO SUIT OR ACTION MAY BE BROUGHT BY BUYER, ITS SHAREHOLDERS, DIRECTORS, MANAGERS, EMPLOYEES OR AGENTS FOR ANY BREACH OF THIS AGREEMENT MORE THAN ONE (1) YEAR AFTER THE ACCRUAL OF SUCH CAUSE OF ACTION. IT IS AGREED THAT MRP’S LIABILITY IS SO LIMITED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, BUYER ASSUMES ALL RISK AND LIABILITY FOR THE RESULTS OBTAINED BY THE USE OF ANY EQUIPMENT IN THE PRACTICE OF ANY PROCESS, WHETHER IN TERMS OF OPERATING COSTS, GENERAL EFFECTIVENESS, SUCCESS OR FAILURE, AND REGARDLESS OF ANY ORAL OR WRITTEN STATEMENTS MADE BY MRP, BY WAY OF TECHNICAL ADVICE OR OTHERWISE, RELATED TO THE USE OF THE EQUIPMENT.

        11.  BUYER’S REPRESENTATIONS AND WARRANTIES. Buyer represents and warrants to MRP that: (a) Buyer is duly organized, validly existing, and in good standing in the jurisdiction of Buyer’s formation; (b) Buyer is duly qualified to do business and is in good standing in every jurisdiction in which such qualification is required; (c) Buyer has the full right, power, and authority to enter into this Agreement and to perform Buyer’s obligations under this Agreement; (d) the execution of this Agreement by the person whose signature is set forth at the end hereof has been duly authorized by all necessary corporate action of Buyer; (e) when executed and delivered by each of MRP and Buyer, this Agreement will constitute the legal, valid and binding obligation of Buyer, enforceable against Buyer in accordance with its terms; (f) Buyer is in compliance with all applicable laws relating to this Agreement, the Equipment and the operation of Buyer’s business; (g) Buyer is not insolvent and is paying all of its debts as they become due; and (h) all financial information that Buyer has provided to MRP is true and accurate and fairly represents Buyer’s financial condition.

        12. PROPRIETARY RIGHTS.

(a) Ownership. No sale shall be construed as granting to Buyer any license or other right in, or to, any of MRP’s (i) patents; (ii) trademarks; (iii) internet domain names, whether or not trademarks, registered by any authorized private registrar or governmental authority, web addresses, web pages, websites and URLs; (iv) works of authorship, expressions, designs and design registrations, whether or not copyrightable, including copyrights and copyrightable works, software and firmware, technical data, data files, and databases and other specifications and documentation; (v) trade secrets; (vi) environmental or other testing applicable to the Equipment and/or the Services; and (vii) industrial and other intellectual property rights, and all rights, interests, and protections that are associated with, equivalent or similar to, or required for the exercise of, any of the foregoing, however arising, in each case whether registered or unregistered and including all registrations and applications for, and renewals or extensions of, such rights or forms of protection pursuant to the laws of any jurisdiction throughout in any part of the world (collectively, the “Intellectual Property Rights”).

(b) Prohibited Acts. Buyer shall not (i) take any action that might interfere with any of MRP’s rights in or to Intellectual Property Rights, including MRP’s ownership or exercise thereof; (ii) challenge any right, title, or interest of MRP in or to the Intellectual Property Rights; (iii) make any claim or take any action adverse to MRP’s ownership of the Intellectual Property Rights; (iv) register or apply for registrations, anywhere in the world, for MRP’s trademarks or any other trademark that is similar to MRP’s trademarks or that incorporates MRP’s trademarks in whole or in confusingly similar part; (v) use any mark, anywhere that is confusingly

similar to MRP’s trademarks in whole or in confusingly similar part; (vi) engage in any action that tends to disparage, dilute the value of or reflect negatively on the Equipment and/or the Services or any of MRP’s trademarks; (vii) misappropriate any of MRP’s trademarks for use as a domain name without prior written consent from MRP; or (viii) alter, obscure or remove any of MRP’s trademarks, or trademark or copyright notices or any other proprietary rights notices placed on the

Equipment, marketing materials or other materials that MRP may provide.

        13.  CONFIDENTIAL INFORMATION. Without the prior written consent of MRP,Buyer, directly or indirectly, shall not disclose (and will direct its directors, shareholders, employees and agents not to disclose) any Confidential Information. The term “Confidential Information” means any information of or relating to MRP or the Equipment and/or the Services not generally known to the public (other than as a result of disclosure in violation of this Agreement) in spoken, printed, electronic or any other form or medium, including, but not limited to, business processes, practices, methods, policies, plans, publications, documents, research, operations, services, strategies, techniques, agreements, contracts, transactions, potential transactions, know-how, trade secrets, databases, manuals, records, supplier information, financial information, accounting information, legal information, marketing information, pricing information, payroll information, personnel information, and supplier lists.

        14.  NON-SOLICITATION. Buyer agrees not to solicit or hire any personnel of MRP involved with the delivery of the Services during the provision of such Services and for twelve (12) months after the completion of such Services; provided, however, that Buyer may hire individuals employed by MRP who, without other solicitation, respond to advertisements or solicitations aimed at the general public.

        15.  EQUITABLE REMEDIES. Buyer acknowledges and agrees that (a) a breach or threatened breach by Buyer of any of its obligations under Sections 13 or 14 would give rise to irreparable harm to MRP for which monetary damages would not be an adequate remedy and (b) in the event of a breach or a threatened breach by Buyer of any such obligations, MRP shall, in addition to any and all other rights and remedies that may be available to MRP at law, at equity, or otherwise in respect of such breach, be entitled to equitable relief, including a temporary restraining order, an injunction, specific performance, and any other relief that may be available from a court of competent jurisdiction, without any requirement to post a bond or other security, and without any requirement to prove actual damages or that monetary damages will not afford an adequate remedy. Buyer agrees that Buyer will not oppose or otherwise challenge the appropriateness of equitable relief or the entry by a court of competent jurisdiction of an order granting equitable relief, in either case, consistent with the terms of this Section 15.

        16.  INDEMNIFICATION. Buyer agrees to indemnify, defend and hold harmless MRP and its directors, shareholders, employees and agents (collectively, “MRP Indemnitees”) against any liability, damage, loss or expense incurred by or imposed in connection with any claims, suits, actions, demands or judgments arising out of (a) any breach or non-fulfillment of any representation, warranty or covenant set forth in this Agreement by Buyer or its directors, managers, employees or agents (collectively, “Buyer’s Agents”); (b) any negligent act or omission or willful misconduct of Buyer or Buyer’s Agents in connection with this Agreement; (c) any bodily injury, death of any person or damage to real or tangible personal property caused by Buyer or Buyer’s Agents, including the use of unauthorized parts in or service of the Equipment; (d) any failure by Buyer or Buyer’s Agents to comply with any applicable laws; (e) any fraud or other intentional acts by Buyer or Buyer’s Agents; and (f) the use or operation of the Equipment, including, without limitation, any medical and/or surgical procedures performed by Buyer, and any of Buyer’s Agents, using the Equipment unless said damages are determined by a court of competence jurisdiction to be solely by the gross negligence of MRP or solely as result of a breach by MRP of the limited warranties contained herein.

        17.  DEFAULTS; REMEDIES. Notwithstanding anything herein to the contrary, should Buyer fail to pay for the order or any other amount, in whole or in part, when due or perform its other obligations under this Agreement or as otherwise mutually agreed in writing between Buyer and MRP (each, a “Default”), then MRP may take any and all actions available under law or equity to collect said amounts with a ten (10) day prior written notice, including, but not limited to, enforcing its security interest, accelerating the payment of and declaring immediately due and payable any unpaid balance of the order, referral to outside collection agencies and/or commencement of legal action. MRP’s rights shall be cumulative, and it shall not be required to have attempted to realize upon to the Equipment before taking any other collection actions. MRP may require that Buyer assemble and return any or all of the Equipment to MRP and, in the event Buyer fails to return such Equipment peaceably, enter upon the premises where such Equipment is located, with or without legal process, and repossess such Equipment. Upon a Default, Buyer agrees to pay upon MRP’s demand: (i) all costs and expenses incurred by MRP or its assignee in connection with the enforcement of any remedies, including all expenses incurred in connection with the return, sale, release or other disposition of the Equipment, including attorneys’ fees and other costs incurred by MRP or its assignee in enforcing or defending its rights and remedies under this Agreement and any other written agreement between Buyer and MRP.

        18.  COMPLIANCE WITH LAWS. Buyer shall (a) carry out the transactions contemplated by this sale and deal with the Equipment in conformity with all applicable laws, rules and regulations of all government authorities, including, without limitation, export laws, (b) obtain all permits and licenses required in connection with the purchase, shipment, installation or use of the Equipment, and (c) be solely responsible to fully understand and comply with laws, rules and regulations. Any information provided is as a convenience only.

        19.  FURTHER ASSURANCES. Upon MRP’s reasonable request, Buyer shall, at its sole cost and expense, execute and deliver all such further documents and instruments, and take all such further acts, necessary to give full effect to this Agreement.

        20.  ASSIGNMENT; SUCCESSORS AND ASSIGNS. Buyer cannot delegate any duties nor assign any rights or claims under this Agreement without MRP’s prior written consent, and any such attempt or assignment shall be void. In the event that Buyer finances its acquisition of any Equipment with a third party, Buyer may direct MRP to transfer title of such Equipment to such third-party financing company, with all remaining terms and conditions of this Agreement remaining in full force and effect. This Agreement is binding on and inures to the benefit of the parties to this Agreement and their respective permitted successors and permitted assigns.

        21.  NO THIRD-PARTY BENEFICIARIES. Subject to Section 16, this Agreement benefits solely the parties to this Agreement and their respective permitted successors and assigns, and nothing in this Agreement, express or implied, confers on any other person any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement.

        22.  GOVERNING LAW; VENUE. The application of the UN Convention on Contracts for the International Sale of Goods is expressly excluded. The parties agree that any and all claims, demands, disagreements, controversies or disputes arising out of or relating to this Agreement and any agreement or document delivered in connection herewith (collectively, “Claims”) shall be governed by and construed in accordance with the laws of the State of Utah and adjudicated exclusively in the state and federal courts located in or nearest to Summit County, Utah, which courts shall have the sole and exclusive jurisdiction and venue for adjudication of all Claims. The parties hereby agree upon, consent and stipulate to the jurisdiction and venue of the aforementioned courts for the adjudication of all Claims, to the exclusion of all other courts, forums and venues whatsoever.

        23.  NON-DISPARAGEMENT. Buyer shall not disparage MRP or MRP’s trademarks, websites, products or services, or display any such items in a derogatory or negative manner on any website or in any public forum or press release.

        24.  NOTICES. Any notice, demand, or communication required, permitted or desired to be given hereunder shall be deemed effectively given when personally delivered, when sent by electronic means, when received by overnight courier, or when mailed by prepaid, certified or registered mail, return receipt requested, addressed to the other party at its address set forth on the Quote or to such other address that the receiving party may designate from time to time in accordance with this Section 25.

        25.  PUBLIC ANNOUNCEMENTS. Unless otherwise stated herein, neither party shall issue a press release or otherwise advertise, make a public statement or disclose to any third-party information pertaining to the relationship arising under this Agreement, the existence or terms of this Agreement, the underlying transactions between MRP and Buyer or agent for Buyer or refer to the other party in relation to this Agreement without the other party’s prior written approval.

        26.  ENTIRE AGREEMENT; ADDITIONAL OR INCONSISTENT TERMS. Subject to Section 32, this Agreement constitutes the sole and entire agreement between the parties hereto relating to the subject matter hereof, and any unincorporated representation, affirmation of fact, course of prior dealings, promise or condition in connection therewith, or usage of the trade, shall not be binding on either party. Terms and conditions set forth which differ from, conflict with or are not included in this Agreement shall not be part of any agreement between MRP and Buyer unless both parties specifically accept such terms and conditions in writing.

        27.  WAIVER. No waiver under this Agreement is effective unless it is in writing and signed by the party waiving its right. Any waiver authorized on one occasion is effective only in that instance and only for the purpose stated and does not operate as a waiver on any future occasion. None of the following constitutes a waiver or estoppel of any right, remedy, power, privilege or condition arising from this Agreement: any failure or delay in exercising any right, remedy, power or privilege or in enforcing any condition under this Agreement; or any act, omission or course of dealing between the parties.

        28.  SURVIVAL. Subject to the limitations and other provisions of this Agreement, the representations and warranties of Buyer contained herein shall survive the expiration or earlier termination of this Agreement for a period of twelve (12) months after such expiration o termination and (b) this Section 29 and Sections 10, 12, 13, 14, 15, 16, 17, 21, 22, 23, 24, 26, and 32 of this Agreement, as well as any other provision that, in order to give proper effect to its intent, should survive such expiration or termination, shall survive the expiration or earlier termination of this Agreement. All other provisions of this Agreement shall not survive the expiration or earlier termination of this Agreement.

        29.  RELATIONSHIP OF PARTIES. Nothing in this Agreement creates any agency, joint venture, partnership or other form of joint enterprise, employment or fiduciary relationship between the parties. Neither party has any express or implied right or authority to assume or create any obligations on behalf of or in the name of the other party or to bind the other party to any contract, agreement or undertaking with any third party.

        30.  HEADINGS. The headings in this Agreement are for reference only and do not affect the interpretation of this Agreement.

        31.  ORDER OF PRECEDENCE. In the event of conflict between the Quote, a written agreement by MRP, and these Terms, the order of priority shall be: (1) the written

agreement by MRP, if only if executed by an MRP Officer, (2) the Quote and (3) these Terms, and only to the extent of the direct conflict. Notwithstanding the foregoing, MRP shall not be bound by, and specifically objects to, any terms, conditions or other provisions, both written and oral, which are different from, in addition to or inconsistent with the provisions of this Agreement which are set forth in any purchase order, receipt, acceptance, confirmation, correspondence or otherwise of, or by, Buyer. Fulfillment of Buyer’s order shall not constitute acceptance of any of Buyer’s terms and conditions and does not serve to modify or amend the terms and conditions contained herein.

        32.  SEVERABILITY. If any part of this Agreement is held to be void, illegal or unenforceable, then it shall be deemed to be severed from this Agreement and the remaining provisions shall continue in full force and effect; provided, however, that if any fundamental term or provision of this Agreement is held to be void, illegal or unenforceable, the remainder of this Agreement shall be unenforceable. Upon a determination that any term or provision is void, illegal or unenforceable, the parties shall negotiate in good faith to modify this Agreement to effect the original intent of the parties as closely as possible in order that the transactions contemplated hereby be consummated as originally contemplated to the greatest extent possible.