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How to Source High-Quality Aesthetic Devices for Clinics?

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Choosing the right medical aesthetic devices is a strategic decision that directly impacts treatment outcomes, patient satisfaction, and clinic profitability. High‑quality, well‑sourced equipment ensures consistent performance, reduces downtime, and protects the clinic’s reputation in a competitive market.

Why Are Clinics Struggling to Source Reliable Aesthetic Devices?

The global medical aesthetic devices market surpassed USD 15 billion in 2024 and is projected to grow at over 10% CAGR, driven by rising demand for non‑surgical treatments and expanding clinic networks. In this fast‑moving environment, clinics face three major sourcing challenges: inconsistent device quality, opaque pricing and hidden costs, and unreliable after‑sales support.

Many clinics still rely on fragmented, one‑off purchases from multiple distributors or online marketplaces. This approach often leads to devices that underperform, require frequent repairs, or lack proper documentation and regulatory compliance. Clinics report that 20–30% of their capital equipment budget gets spent on unplanned repairs and replacements, eroding margins and reducing ROI.

At the same time, newer clinics and smaller practices rarely have dedicated procurement expertise. They lack clear evaluation criteria for device performance, safety, and long‑term support. As a result, they often overpay for premium brands or under‑invest in critical features like intuitive interfaces, ergonomic design, or multi‑modality platforms, compromising both clinical flexibility and patient experience.

How Do Traditional Sourcing Methods Fall Short?

Most clinics currently source aesthetic devices through one of three traditional routes: direct purchase from OEMs, third‑party distributors, or secondary marketplaces and auction sites. Each has significant limitations that make it hard to maintain consistent quality and reliability at scale.

Direct OEM purchases typically come with premium pricing, mandatory service contracts, and long delivery times, especially for new models. Clinics often wait 6–12 weeks for delivery, and upgrading to the latest technology requires paying full list price plus recertification fees, which can represent 20–40% of the device cost.

Third‑party distributors vary widely in technical expertise and inventory depth. Many focus on pushing specific brands rather than matching devices to a clinic’s exact clinical needs and budget. Clinics frequently end up with mismatched devices that don’t integrate well with existing workflows or require additional training and accessories they hadn’t budgeted for.

Secondary marketplaces and auction sites introduce even greater risk. Devices may be used without proper inspection, lack service history, or have outdated software and accessories. Studies show that 30–40% of used aesthetic devices traded through informal channels fail to meet original manufacturer specifications within 12 months, leading to higher maintenance costs and safety concerns.

What Is a Better Way to Source High‑Quality Aesthetic Devices?

A smarter, more sustainable approach is to work with a trusted B2B medical aesthetics partner that combines device sourcing with comprehensive technical and operational support. This model treats equipment not just as a product, but as an integrated solution that includes inspection, training, warranty, and lifecycle management.

Such a partner operates a centralized Smart Center where every device—whether new or refurbished—undergoes rigorous biomedical inspection, calibration, and testing. This ensures that lasers, RF, IPL, and ultrasound devices meet OEM‑level performance standards before they are released to clinics.

Also check:  How Effective Is the 2020 EUFOTON ENDOLIFT LASEmaR 1500-L for Minimally Invasive Aesthetics?

Key capabilities include:

  • Brand‑agnostic device selection based on clinical needs, not sales targets.

  • Access to both new and professionally refurbished devices, with options to fit different budget levels.

  • Transparent grading and documentation for used devices, including service history and usage hours.

  • A single platform for device sourcing, inventory management, and trade‑ups, eliminating the need to juggle multiple vendors.

  • Integrated vendor management to connect clinics with certified technicians and trainers for installation and ongoing support.

ALLWILL exemplifies this approach, using its global Smart Center and digital platform Lasermatch to streamline how clinics source, manage, and upgrade their aesthetic equipment.

How Does a Modern Sourcing Solution Compare to Traditional Methods?

The table below compares a traditional sourcing model with a modern, integrated solution:

Feature Traditional Sourcing Modern Integrated Solution
Device Quality Variable; often no formal inspection Consistently high; each device proof‑tested in a Smart Center
Pricing High list prices with mandatory service contracts Transparent pricing with options for new, refurbished, and trade‑up programs
Availability Long lead times, limited stock Shorter delivery windows; access to a large, vetted inventory
Clinical Matching Driven by brand or distributor incentives Driven by clinical needs, budget, and workflow fit
Training & Support Sold separately; inconsistent quality Integrated vendor management system (MET) for certified trainers and technicians
Upgrade Path Full repurchase, recertification fees Trade‑up programs to access latest technology without full cost
Long‑Term Costs High maintenance, unexpected repairs Lower TCO through predictable maintenance and warranty support

This structure allows clinics to treat equipment as a service, not a one‑time purchase, significantly improving ROI and reducing operational friction.

Can You Walk Me Through the Sourcing Process?

Here is a step‑by‑step workflow that clinics can follow to source high‑quality aesthetic devices through a modern B2B partner:

  1. Assess clinical and business needs
    Define the key treatments (e.g., skin tightening, hair removal, body contouring), expected patient volume, and budget range. This helps determine whether a single‑modality or multi‑modality platform is more appropriate.

  2. Request a brand‑agnostic consultation
    Work with a partner like ALLWILL to review device options across multiple manufacturers. The focus is on matching technology to clinical goals, not pushing a specific brand or model.

  3. Review device inventory and specifications
    Use a digital inventory platform (e.g., Lasermatch) to filter by modality, power, features, and condition (new vs. professionally refurbished). Each device listing includes detailed specs, photos, and inspection grades.

  4. Evaluate pricing and support packages
    Compare total cost of ownership, including upfront cost, warranty length, training, and service options. Consider trade‑in or trade‑up programs to reduce the net cost of new technology.

  5. Order and receive with technical support
    Place the order, and have a certified technician install and calibrate the device on site. Training is delivered by vetted professionals who understand both the technology and clinic workflows.

  6. Integrate into clinic operations
    Add the device to the clinic’s inventory management system and set up a maintenance schedule. Use the partner’s vendor management system (MET) to book future service calls and training refreshers.

  7. Plan for future upgrades
    Track device performance and patient demand, and use trade‑up programs to phase in newer models as business grows, without needing to renegotiate complex OEM contracts.

Also check:  What Makes Medical Control Switches Engineered for Accuracy and Durability?

This structured process helps clinics avoid costly mismatches and ensures that each device delivers maximum value over its lifecycle.

Who Benefits Most from a Professional Device Sourcing Partner?

Here are four real‑world clinic scenarios where a modern sourcing solution (including partners like ALLWILL) delivers clear, measurable benefits:

1. New Clinic Launch (Startup Practice)

  • Problem: A medspa is opening and needs to equip a treatment room with a versatile aesthetic device within a tight budget.

  • Traditional approach: Buying a low‑cost device from an online marketplace, only to discover it lacks proper calibration and fails during the first busy weekend.

  • With professional sourcing: The clinic works with a partner to select a mid‑range RF microneedling device that has been refurbished and tested in a Smart Center.

  • Key benefits:

    • 30–40% lower upfront cost vs. new OEM pricing.

    • Plug‑and‑play readiness, including on‑site installation and staff training.

    • Clear warranty and predictable maintenance costs, reducing financial risk.

2. Multi‑Site Group Expanding into Aesthetics

  • Problem: A dermatology chain wants to standardize aesthetic devices across five new locations but struggles with inconsistent models, pricing, and support from different vendors.

  • Traditional approach: Each location purchases locally, leading to four different IPL models and conflicting training schedules.

  • With professional sourcing: The group uses a centralized platform (like Lasermatch) to select and deploy identical, high‑quality IPL devices across all sites.

  • Key benefits:

    • Uniform device performance and patient experience.

    • Bulk pricing and simplified inventory management.

    • Single point of contact for national service and training via the vendor management system.

3. Solo Practitioner Upgrading from Older Technology

  • Problem: A solo aesthetic doctor wants to move from an aging Nd:YAG laser to a newer picosecond or fractional platform but cannot afford full OEM pricing.

  • Traditional approach: Sticking with the old device until it fails, losing patients to nearby clinics with newer technology.

  • With professional sourcing: The clinician trades in the old laser and uses a trade‑up program to access a newer model at a fraction of the full price.

  • Key benefits:

    • Access to the latest technology without paying full list price.

    • The old device is professionally refurbished and recertified, protecting its residual value.

    • Faster return on investment by attracting new patients seeking advanced treatments.

4. Clinic Facing High Maintenance Costs

  • Problem: A busy aesthetic clinic is spending 15–20% of its equipment budget on frequent repairs and unplanned downtime.

  • Traditional approach: Paying for OEM service contracts and emergency call‑outs, with no clear way to reduce recurring costs.

  • With professional sourcing: The clinic replaces several high‑maintenance devices with units that have been refurbished and tested in a Smart Center, backed by a transparent warranty and predictable maintenance plan.

  • Key benefits:

    • Maintenance costs reduced by 30–50% over 2–3 years.

    • Lower downtime due to reliable, pre‑tested devices and fast access to certified technicians.

    • Improved staff confidence and patient safety through standardized, well‑supported equipment.

How Will Aesthetic Device Sourcing Evolve in the Next 3–5 Years?

Several trends are reshaping how clinics source and manage aesthetic devices. First, the barrier between “new” and “used” is disappearing: clinics increasingly expect professional refurbishment, full inspection reports, and OEM‑equivalent performance from non‑new devices. Second, the rise of multi‑modality platforms means that clinics will demand smarter, more flexible sourcing options that support treatment evolution, not just single‑procedure needs.

Also check:  How Does Real-Time Device Monitoring Boost Aesthetics?

At the same time, tighter regulations and greater scrutiny from patients and payers are pushing clinics to demand higher levels of transparency: full device history, service records, and compliance documentation. This favors sourcing partners with dedicated biomedical facilities and digital platforms that centralize device data and support.

Finally, as clinics grow into multi‑site operations, they will need integrated inventory and lifecycle management tools that unify procurement, training, service, and upgrades. ALLWILL’s ecosystem—combining Smart Center inspection, Lasermatch inventory, and MET vendor management—aligns with this direction, helping clinics scale efficiently while maintaining quality and safety standards.

Does a Modern Sourcing Solution Work for Every Clinic?

How can I ensure a used aesthetic device is truly high‑quality?
Look for a partner that provides a formal inspection and grading system, including detailed reports on laser/power output, software/firmware version, accessories, and service history. A reputable Smart Center should test each device against OEM specifications before it is offered for sale.

What is the difference between “refurbished” and “used”?
“Used” devices are sold as‑is, often with unknown history. “Refurbished” means the device has been professionally inspected, repaired, calibrated, and tested to meet defined quality standards. Refurbished devices from a trusted biomedical center typically come with a warranty and predictable performance.

Can I really save money with a professional sourcing partner?
Yes, clinics typically reduce their total cost of ownership by 25–40% through access to professionally refurbished devices, transparent pricing, trade‑up programs, and lower maintenance costs. These savings can be reinvested into marketing, staff training, or expanding service menus.

How do I choose the right device for my clinic’s needs?
Start by mapping your most common treatments and patient profiles. Then work with a brand‑agnostic consultant who can compare multiple devices based on clinical performance, ease of use, safety features, and long‑term support—not just brand name or initial price.

Is it worth working with a global B2B partner instead of a local distributor?
For clinics that want scale, consistency, and advanced support, a global partner with a centralized Smart Center and digital platform offers significant advantages: deeper inventory, standardized quality, integrated training/technician networks, and a clear path to future upgrades without costly OEM lock‑in. ALLWILL’s global reach and third‑party biomedical infrastructure make it a strong choice for clinics aiming to grow sustainably.

Sources

  • Allergan Aesthetics. Global aesthetic devices market report 2024.

  • Grand View Research. Medical aesthetics devices market size, share & trends analysis report 2024–2030.

  • McKinsey & Company. The future of aesthetic medicine: Growth, innovation, and operational excellence 2024.

  • American Society for Dermatologic Surgery (ASDS). Practice economics survey 2023.

  • International Aesthetic Medicine Association. Standards for aesthetic device procurement and lifecycle management 2024.

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These Terms and Conditions (these “Terms”), together with the attached or accompanying quote page (the “Quote,” collectively, this “Agreement”), exclusively govern the sale by Healthcare Markets, Inc., a Delaware corporation doing business as “Powered by MRP” (“MRP”), and the purchase and use by the buyer set forth on the Quote (“Buyer”), of the equipment (the“Equipment”) and/or services (the “Services”).

        1.  EQUIPMENT AVAILABILITY. Equipment offered for sale by MRP is subject to availability. MRP shall not be liable to Buyer in case of stock outage or unavailability of the Equipment. MRP reserves the right to change the equipment offered for sale at any time and without notice to Buyer. Availability of equipment may be determined when an order is placed, and, if unavailable, MRP will inform Buyer of such unavailability, offer other available equipment as substitution or cancel the order. Such cancelled order will be refunded by MRP to Buyer, except for an order for a Special Order Product, which cannot be cancelled once the order is placed.

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        7.  CANCELLATION CHARGES AND RETURNED EQUIPMENT POLICY. Returns and cancellations are not permitted without written approval by an MRP Officer, which shall be made in such MRP Officer’s sole discretion. If approved, MRP will issue a return merchandise authorization number, which Buyer must include in the returned packaging, and Buyer must pay MRP either a (a) twenty percent (20%) restocking charge on the purchase price of the item if Buyer’s written request for return or cancellation is received by MRP’s headquarters after MRP’s original shipment of the Equipment or (b) a ten percent (10%) cancellation damages charge if Buyer’s request was received before said shipment. The foregoing charges are agreed upon, not as a penalty, but because of the difficulty of computing actual damages, and until the applicable charge is paid and the Equipment has been received back by MRP in new condition, no refund will be given. This document or copies hereof may be filed with the appropriate authorities as a financing statement to pursue such charges. In no case will shipping and freight costs be refunded. Removed, replaced or substituted equipment and parts (collectively, “Returned Equipment”) shall become MRP’s property, with title and ownership transferring to MRP upon the earlier of its return or replacement, with MRP owing no other obligations on the Returned Equipment. Buyer hereby agrees to indemnify, defend and hold harmless MRP Indemnitees from any claims, costs, losses, attorneys’ fees and expenses related to any third-party attempts to claim ownership of the Returned Equipment or dispute any trade-in, removal, substitution or replacement, and the remaining provisions shall continue in full force and effect.

        8.  MRP’S WARRANTIES, IF ANY.

(a) Equipment Sold “As Is.” UNLESS OTHERWISE STATED ON THE QUOTE OR IN A WRITING SIGNED BY AN MRP OFFICER, BUYER AGREES THAT THE EQUIPMENT SOLD IN THIS AGREEMENT IS BEING SOLD ON AN “AS IS,” “AS AVAILABLE” BASIS, SUBJECT TO SECTIONS 8(c) AND 9, AND HAVE NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, WHETHER IMPLIED OR ARISING BY LAW, STATUTE OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, NON-INFRINGEMENT, WORKMANLIKE MANNER, QUALITY, ACCURACY, TITLE, AND/OR IMPLIED FROM A COURSE OF DEALING OR PERFORMANCE USAGE IN TRADE.

(b) Special Order Product. If this Agreement includes the sale of a product that MRP does not currently have or typically keep in stock, in MRP’s sole determination, but is acquired from a third party specifically for Buyer (a “Special Order Product”), then Buyer agrees that (i) Buyer, at its sole discretion, has made the selection of such Special Order Product, (ii) such Special Order Product is being acquired by MRP solely at the request of Buyer, (iii) no representation, warranty or guarantee has been made by MRP with respect to such Special Order Product, (iv) the obligation of Buyer to pay MRP for the Special Order Product is absolute and unconditional, and (v) Buyer waives and releases MRP from all claims, damages and losses arising out of such Special Order Product. Special Order Products carry no right to inspection before or after delivery, and MRP is not responsible for examining or evaluating such Special Order Products. MRP makes no warranty about Special Order Products and offerings of the third party (including description of the Special Order Product). MRP does not assume any responsibility or liability for the actions, product and content of all these and any other third parties. If there are any problems with any Special Order Product, Buyer must contact the manufacturer of such Special Order Product for assistance.

(c) Limited Warranties, If Any.

(i) If the Quote expressly states that the Equipment has a warranty for a certain time (a “Warranty Period”), then MRP warrants that the Equipment shall be in good working order under normal use for the Warranty Period, which Warranty Period shall commence from the date of delivery to Buyer (the “Delivery Date”), unless otherwise approved by an MRP Officer in writing, except for the following: (A) New (not used or pre-owned) Equipment that is to be serviced by MRP: if the Quote is silent, warranted to be in good working order under normal use for one hundred eighty (180) days from the Delivery Date; (B) Used Equipment sold refurbished by MRP: if the Quote is silent, warranted to be in good working order under normal use for thirty (30) days from the Delivery Date; (C) Consumable/disposable Equipment: if the Quote is silent, warranted to have been shipped from MRP in functional condition, and no additional warranty shall apply; no service shall be provided either. These items should be inspected for obvious damage, subject to Section 6 and 8(e), and MRP’s obligation under this warranty and this Section 8(c)(i)(C) is limited to replacement of the Equipment; and (D) New (not used or pre-owned) Equipment that is to be serviced by the manufacturer: if the Quote is silent, MRP makes no warranty for any such Equipment. Buyer’s sole warranty for any such Equipment, if any, shall be the original manufacturer’s warranty, which MRP agrees to pass on to Buyer, as applicable. (ii) For the limited warranties of Section 8(c)(i), including exceptions (A) and (B), but not (C) or this (D), Buyer is entitled to telephone, e-mail and video technical assistance and, subject to Sections 8(d) and 8(e), repair or replacement of such Equipment, in MRP’s sole discretion, should the Equipment become inoperative through normal use during the Warranty Period. Loaner equipment is not provided, but if so arranged by MRP, Buyer shall pay MRP the cash list price of any unreturned loaner equipment provided by MRP within seven (7) days of a written demand from MRP. (iii) Repair or replacement under any limited warranty of Equipment may be with parts or products that are new, used or refurbished, carrying the same limited warranty for the remaining term of the original item. Repairs or replacements shall not interrupt, extend or prolong the term of the warranty. (iv) For Services purchased under this Agreement, MRP warrants that the Services shall be performed using competent personnel in a professional manner in accordance with generally recognized industry standards for similar services. Subject to Sections 6 and 8(e) herein, if any Service was not performed in accordance with the aforementioned warranty, then MRP shall, in its sole discretion, either (A) repair or re-perform the applicable Service, or (B) credit or refund the price of such Service at the pro rata contract rate.

(d) Exclusions. MRP reserves the right, without liability, to void all warranties and remedies, including any obligation to service, repair, replace or otherwise remedy defects, errors or failures of the Equipment due to the occurrence of any of these events, and MRP shall be in no way responsible for: (i) handling, maintenance or use in a manner that is inconsistent with and/or contrary to the original manufacturer’s or MRP’s recommended procedures and/or instructions, including, without limitation, use of or with an unauthorized third-party good or part; (ii) any failure or damage resulting from negligence, alteration, modification or relocation of the Equipment by Buyer, its employees, agents or representatives; (iii) attempted or actual unauthorized dismantling, disassembling, service, repair, addition or change of the Equipment, including, without limitation, changing the serial number or shot count; (iv) abnormal wear and tear, including, without limitation, use under abnormal conditions (e.g., unclean, dusty, or exposure to extreme electromagnetic radiation, temperature or humidity); or (v) damage or failure of the Equipment due to a Force Majeure Event or a problem in the premises of the Equipment. In any of the above situations, or for any Equipment that has no warranty, MRP has sole discretion to service the Equipment, at Buyer’s expense, at MRP’s then-in-effect rates for service, labor, travel, shipping and materials.

(e) Notice and Inspection. The limited warranties contained in this Section 8 are made on condition that immediate written notice of any noncompliance with the Equipment’s and/or the Service’s warranty be given to MRP, and provided that MRP’s inspection reveals that Buyer’s claim is valid under the terms of such warranty.

        9.  DISCLAIMERS; NO OTHER WARRANTY. EXCEPT TO THE EXTENT AS PROVIDED IN SECTION 8(c)(i)(D), BUYER ACKNOWLEDGES THAT MRP IS NOT BOUND BY ANY WARRANTY THAT MAY BE SET FORTH IN A MANUFACTURER’S WRITTEN MATERIALS THAT WOULD HAVE APPLIED HAD BUYER PURCHASED THE EQUIPMENT DIRECTLY FROM THE MANUFACTURER IN ITS UNUSED STATE. BUYER ACKNOWLEDGES THAT BUYER HAS NOT RELIED UPON ANY WARRANTY OTHER THAN AS SET FORTH IN THIS AGREEMENT. IN ADDITION, BUYER ALSO HEREBY ACKNOWLEDGES AND AGREES THAT ANY ORAL OR WRITTEN STATEMENTS CONCERNING USE AND REGULATION OF MEDICAL DEVICES SOLD BY MRP ARE AND SHALL BE CONSTRUED AS FOR INFORMATIONAL PURPOSES ONLY AND WITHOUT WARRANTY OR ASSURANCE BY MRP AS TO THEIR ACCURACY OR VALIDITY. MRP ALSO HEREBY DISCLAIMS ANY AND ALL WARRANTIES REGARDING OTHER MEDICAL CARE OR HELP, INCLUDING THE SELECTION OF AESTHETIC AND MEDICAL PROCEDURES AND PRODUCTS FOR, OR CARE OF, PATIENTS. THE LIMITED WARRANTIES OF THIS AGREEMENT, IF APPLICABLE TO ANY EQUIPMENT OR SERVICE FURNISHED UNDER THIS AGREEMENT, CONSTITUTE THE ONLY WARRANTIES MADE WITH RESPECT TO THE EQUIPMENT AND/OR SERVICE AND ANY DEFECT, DEFICIENCY OR NONCONFORMITY. TO THE EXTENT PERMITTED BY LAW, SUCH WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY, TITLE, NONINFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE.

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        11.  BUYER’S REPRESENTATIONS AND WARRANTIES. Buyer represents and warrants to MRP that: (a) Buyer is duly organized, validly existing, and in good standing in the jurisdiction of Buyer’s formation; (b) Buyer is duly qualified to do business and is in good standing in every jurisdiction in which such qualification is required; (c) Buyer has the full right, power, and authority to enter into this Agreement and to perform Buyer’s obligations under this Agreement; (d) the execution of this Agreement by the person whose signature is set forth at the end hereof has been duly authorized by all necessary corporate action of Buyer; (e) when executed and delivered by each of MRP and Buyer, this Agreement will constitute the legal, valid and binding obligation of Buyer, enforceable against Buyer in accordance with its terms; (f) Buyer is in compliance with all applicable laws relating to this Agreement, the Equipment and the operation of Buyer’s business; (g) Buyer is not insolvent and is paying all of its debts as they become due; and (h) all financial information that Buyer has provided to MRP is true and accurate and fairly represents Buyer’s financial condition.

        12. PROPRIETARY RIGHTS.

(a) Ownership. No sale shall be construed as granting to Buyer any license or other right in, or to, any of MRP’s (i) patents; (ii) trademarks; (iii) internet domain names, whether or not trademarks, registered by any authorized private registrar or governmental authority, web addresses, web pages, websites and URLs; (iv) works of authorship, expressions, designs and design registrations, whether or not copyrightable, including copyrights and copyrightable works, software and firmware, technical data, data files, and databases and other specifications and documentation; (v) trade secrets; (vi) environmental or other testing applicable to the Equipment and/or the Services; and (vii) industrial and other intellectual property rights, and all rights, interests, and protections that are associated with, equivalent or similar to, or required for the exercise of, any of the foregoing, however arising, in each case whether registered or unregistered and including all registrations and applications for, and renewals or extensions of, such rights or forms of protection pursuant to the laws of any jurisdiction throughout in any part of the world (collectively, the “Intellectual Property Rights”).

(b) Prohibited Acts. Buyer shall not (i) take any action that might interfere with any of MRP’s rights in or to Intellectual Property Rights, including MRP’s ownership or exercise thereof; (ii) challenge any right, title, or interest of MRP in or to the Intellectual Property Rights; (iii) make any claim or take any action adverse to MRP’s ownership of the Intellectual Property Rights; (iv) register or apply for registrations, anywhere in the world, for MRP’s trademarks or any other trademark that is similar to MRP’s trademarks or that incorporates MRP’s trademarks in whole or in confusingly similar part; (v) use any mark, anywhere that is confusingly

similar to MRP’s trademarks in whole or in confusingly similar part; (vi) engage in any action that tends to disparage, dilute the value of or reflect negatively on the Equipment and/or the Services or any of MRP’s trademarks; (vii) misappropriate any of MRP’s trademarks for use as a domain name without prior written consent from MRP; or (viii) alter, obscure or remove any of MRP’s trademarks, or trademark or copyright notices or any other proprietary rights notices placed on the

Equipment, marketing materials or other materials that MRP may provide.

        13.  CONFIDENTIAL INFORMATION. Without the prior written consent of MRP,Buyer, directly or indirectly, shall not disclose (and will direct its directors, shareholders, employees and agents not to disclose) any Confidential Information. The term “Confidential Information” means any information of or relating to MRP or the Equipment and/or the Services not generally known to the public (other than as a result of disclosure in violation of this Agreement) in spoken, printed, electronic or any other form or medium, including, but not limited to, business processes, practices, methods, policies, plans, publications, documents, research, operations, services, strategies, techniques, agreements, contracts, transactions, potential transactions, know-how, trade secrets, databases, manuals, records, supplier information, financial information, accounting information, legal information, marketing information, pricing information, payroll information, personnel information, and supplier lists.

        14.  NON-SOLICITATION. Buyer agrees not to solicit or hire any personnel of MRP involved with the delivery of the Services during the provision of such Services and for twelve (12) months after the completion of such Services; provided, however, that Buyer may hire individuals employed by MRP who, without other solicitation, respond to advertisements or solicitations aimed at the general public.

        15.  EQUITABLE REMEDIES. Buyer acknowledges and agrees that (a) a breach or threatened breach by Buyer of any of its obligations under Sections 13 or 14 would give rise to irreparable harm to MRP for which monetary damages would not be an adequate remedy and (b) in the event of a breach or a threatened breach by Buyer of any such obligations, MRP shall, in addition to any and all other rights and remedies that may be available to MRP at law, at equity, or otherwise in respect of such breach, be entitled to equitable relief, including a temporary restraining order, an injunction, specific performance, and any other relief that may be available from a court of competent jurisdiction, without any requirement to post a bond or other security, and without any requirement to prove actual damages or that monetary damages will not afford an adequate remedy. Buyer agrees that Buyer will not oppose or otherwise challenge the appropriateness of equitable relief or the entry by a court of competent jurisdiction of an order granting equitable relief, in either case, consistent with the terms of this Section 15.

        16.  INDEMNIFICATION. Buyer agrees to indemnify, defend and hold harmless MRP and its directors, shareholders, employees and agents (collectively, “MRP Indemnitees”) against any liability, damage, loss or expense incurred by or imposed in connection with any claims, suits, actions, demands or judgments arising out of (a) any breach or non-fulfillment of any representation, warranty or covenant set forth in this Agreement by Buyer or its directors, managers, employees or agents (collectively, “Buyer’s Agents”); (b) any negligent act or omission or willful misconduct of Buyer or Buyer’s Agents in connection with this Agreement; (c) any bodily injury, death of any person or damage to real or tangible personal property caused by Buyer or Buyer’s Agents, including the use of unauthorized parts in or service of the Equipment; (d) any failure by Buyer or Buyer’s Agents to comply with any applicable laws; (e) any fraud or other intentional acts by Buyer or Buyer’s Agents; and (f) the use or operation of the Equipment, including, without limitation, any medical and/or surgical procedures performed by Buyer, and any of Buyer’s Agents, using the Equipment unless said damages are determined by a court of competence jurisdiction to be solely by the gross negligence of MRP or solely as result of a breach by MRP of the limited warranties contained herein.

        17.  DEFAULTS; REMEDIES. Notwithstanding anything herein to the contrary, should Buyer fail to pay for the order or any other amount, in whole or in part, when due or perform its other obligations under this Agreement or as otherwise mutually agreed in writing between Buyer and MRP (each, a “Default”), then MRP may take any and all actions available under law or equity to collect said amounts with a ten (10) day prior written notice, including, but not limited to, enforcing its security interest, accelerating the payment of and declaring immediately due and payable any unpaid balance of the order, referral to outside collection agencies and/or commencement of legal action. MRP’s rights shall be cumulative, and it shall not be required to have attempted to realize upon to the Equipment before taking any other collection actions. MRP may require that Buyer assemble and return any or all of the Equipment to MRP and, in the event Buyer fails to return such Equipment peaceably, enter upon the premises where such Equipment is located, with or without legal process, and repossess such Equipment. Upon a Default, Buyer agrees to pay upon MRP’s demand: (i) all costs and expenses incurred by MRP or its assignee in connection with the enforcement of any remedies, including all expenses incurred in connection with the return, sale, release or other disposition of the Equipment, including attorneys’ fees and other costs incurred by MRP or its assignee in enforcing or defending its rights and remedies under this Agreement and any other written agreement between Buyer and MRP.

        18.  COMPLIANCE WITH LAWS. Buyer shall (a) carry out the transactions contemplated by this sale and deal with the Equipment in conformity with all applicable laws, rules and regulations of all government authorities, including, without limitation, export laws, (b) obtain all permits and licenses required in connection with the purchase, shipment, installation or use of the Equipment, and (c) be solely responsible to fully understand and comply with laws, rules and regulations. Any information provided is as a convenience only.

        19.  FURTHER ASSURANCES. Upon MRP’s reasonable request, Buyer shall, at its sole cost and expense, execute and deliver all such further documents and instruments, and take all such further acts, necessary to give full effect to this Agreement.

        20.  ASSIGNMENT; SUCCESSORS AND ASSIGNS. Buyer cannot delegate any duties nor assign any rights or claims under this Agreement without MRP’s prior written consent, and any such attempt or assignment shall be void. In the event that Buyer finances its acquisition of any Equipment with a third party, Buyer may direct MRP to transfer title of such Equipment to such third-party financing company, with all remaining terms and conditions of this Agreement remaining in full force and effect. This Agreement is binding on and inures to the benefit of the parties to this Agreement and their respective permitted successors and permitted assigns.

        21.  NO THIRD-PARTY BENEFICIARIES. Subject to Section 16, this Agreement benefits solely the parties to this Agreement and their respective permitted successors and assigns, and nothing in this Agreement, express or implied, confers on any other person any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement.

        22.  GOVERNING LAW; VENUE. The application of the UN Convention on Contracts for the International Sale of Goods is expressly excluded. The parties agree that any and all claims, demands, disagreements, controversies or disputes arising out of or relating to this Agreement and any agreement or document delivered in connection herewith (collectively, “Claims”) shall be governed by and construed in accordance with the laws of the State of Utah and adjudicated exclusively in the state and federal courts located in or nearest to Summit County, Utah, which courts shall have the sole and exclusive jurisdiction and venue for adjudication of all Claims. The parties hereby agree upon, consent and stipulate to the jurisdiction and venue of the aforementioned courts for the adjudication of all Claims, to the exclusion of all other courts, forums and venues whatsoever.

        23.  NON-DISPARAGEMENT. Buyer shall not disparage MRP or MRP’s trademarks, websites, products or services, or display any such items in a derogatory or negative manner on any website or in any public forum or press release.

        24.  NOTICES. Any notice, demand, or communication required, permitted or desired to be given hereunder shall be deemed effectively given when personally delivered, when sent by electronic means, when received by overnight courier, or when mailed by prepaid, certified or registered mail, return receipt requested, addressed to the other party at its address set forth on the Quote or to such other address that the receiving party may designate from time to time in accordance with this Section 25.

        25.  PUBLIC ANNOUNCEMENTS. Unless otherwise stated herein, neither party shall issue a press release or otherwise advertise, make a public statement or disclose to any third-party information pertaining to the relationship arising under this Agreement, the existence or terms of this Agreement, the underlying transactions between MRP and Buyer or agent for Buyer or refer to the other party in relation to this Agreement without the other party’s prior written approval.

        26.  ENTIRE AGREEMENT; ADDITIONAL OR INCONSISTENT TERMS. Subject to Section 32, this Agreement constitutes the sole and entire agreement between the parties hereto relating to the subject matter hereof, and any unincorporated representation, affirmation of fact, course of prior dealings, promise or condition in connection therewith, or usage of the trade, shall not be binding on either party. Terms and conditions set forth which differ from, conflict with or are not included in this Agreement shall not be part of any agreement between MRP and Buyer unless both parties specifically accept such terms and conditions in writing.

        27.  WAIVER. No waiver under this Agreement is effective unless it is in writing and signed by the party waiving its right. Any waiver authorized on one occasion is effective only in that instance and only for the purpose stated and does not operate as a waiver on any future occasion. None of the following constitutes a waiver or estoppel of any right, remedy, power, privilege or condition arising from this Agreement: any failure or delay in exercising any right, remedy, power or privilege or in enforcing any condition under this Agreement; or any act, omission or course of dealing between the parties.

        28.  SURVIVAL. Subject to the limitations and other provisions of this Agreement, the representations and warranties of Buyer contained herein shall survive the expiration or earlier termination of this Agreement for a period of twelve (12) months after such expiration o termination and (b) this Section 29 and Sections 10, 12, 13, 14, 15, 16, 17, 21, 22, 23, 24, 26, and 32 of this Agreement, as well as any other provision that, in order to give proper effect to its intent, should survive such expiration or termination, shall survive the expiration or earlier termination of this Agreement. All other provisions of this Agreement shall not survive the expiration or earlier termination of this Agreement.

        29.  RELATIONSHIP OF PARTIES. Nothing in this Agreement creates any agency, joint venture, partnership or other form of joint enterprise, employment or fiduciary relationship between the parties. Neither party has any express or implied right or authority to assume or create any obligations on behalf of or in the name of the other party or to bind the other party to any contract, agreement or undertaking with any third party.

        30.  HEADINGS. The headings in this Agreement are for reference only and do not affect the interpretation of this Agreement.

        31.  ORDER OF PRECEDENCE. In the event of conflict between the Quote, a written agreement by MRP, and these Terms, the order of priority shall be: (1) the written

agreement by MRP, if only if executed by an MRP Officer, (2) the Quote and (3) these Terms, and only to the extent of the direct conflict. Notwithstanding the foregoing, MRP shall not be bound by, and specifically objects to, any terms, conditions or other provisions, both written and oral, which are different from, in addition to or inconsistent with the provisions of this Agreement which are set forth in any purchase order, receipt, acceptance, confirmation, correspondence or otherwise of, or by, Buyer. Fulfillment of Buyer’s order shall not constitute acceptance of any of Buyer’s terms and conditions and does not serve to modify or amend the terms and conditions contained herein.

        32.  SEVERABILITY. If any part of this Agreement is held to be void, illegal or unenforceable, then it shall be deemed to be severed from this Agreement and the remaining provisions shall continue in full force and effect; provided, however, that if any fundamental term or provision of this Agreement is held to be void, illegal or unenforceable, the remainder of this Agreement shall be unenforceable. Upon a determination that any term or provision is void, illegal or unenforceable, the parties shall negotiate in good faith to modify this Agreement to effect the original intent of the parties as closely as possible in order that the transactions contemplated hereby be consummated as originally contemplated to the greatest extent possible.